one•n•ten provides benefit programs focused on our employees to enhance their physical, emotional and financial well-being. We are committed to supporting the need for employees to have a balanced lifestyle with an emphasis on self care.

Physical, Emotional and Financial Well-Being Benefits:

  • Competitive Compensation (Pay equity & cost-of-living analysis/adjustments)
  • 37-Paid Accrued Days Off, First 2-years, (Vacation, Sick, Holidays & Floating Days)
  • Hybrid Work Model (Work from home 1-2 days per week for most roles)
  • Medical, Dental, Vision, 401k Life Insurance & Additional Supplemental Coverages
  • Wellness & Employee Assistance Programs
  • Work Environment to Recharge, Inspire & Collaborate
  • Community of Learning and Development
  • Social Impact & Volunteer Opportunities
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ANTHEM SATELLITE COORDINATOR

TITLE:                                  ANTHEM SATELLITE COORDINATOR (2-4HRS PER WEEK*)

DEPARTMENT:                  SATELLITE PROGRAMS

REPORTS TO:                     SATELLITE PROGRAM MANAGER

HOURLY WAGE:                $18.00 PER HOUR (+$1/HR SPANISH FLUENCY DIFFERENTIAL)

DEADLINE TO APPLY:      OPEN UNTIL FILLED

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth ages 14 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY: The Anthem Satellite Program Coordinator will be responsible for planning and implementing one•n•ten’s positive youth development programming one night per week. one•n•ten satellite programs offer safe spaces, community building, and innovative programming for LGBTQ+ & allied youth. The Anthem satellite site will meet one day a week for 90 minutes.

KEY AREAS OF RESPONSIBILITY:

Plan and oversee weekly program and activities that support positive youth development outcomes for youth 12-24 years old

Lead age-appropriate group activities, including those emphasizing education, safety, LGBTQ+ community building, healthy choices, and community engagement

Establish and enforce safe-space guidelines consistent with organizational goals/mission

Demonstrate leadership to ensure appropriate conduct, risk management and development of participants

Actively recruit new youth participants utilizing in person and online outreach

Evaluate programs on a continual basis to ensure programs/activities are relevant and meet the needs and interests of the participants.

Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues

Purchase supplies and snacks in accordance with approved budget

KNOWLEDGE / SKILLS and ABILITIES:

Knowledge of one•n•ten programs, services, and events

Exemplary verbal, written and interpersonal communication skills, and attention to detail Able to motivate others; oversee youth participants and weekly volunteers

Understand, value and respect diversity, including diversity within the LGBTQ+ and BIPOC communities

Demonstrate professionalism, good judgment, and maintain confidentiality when required Uphold exceptional boundaries with youth participants and partner organizations

Work as an independent self-starter, without regular direct supervision, as well as a member of a team

Prepare and communicate accurate, concise and timely reports

Provide and accept constructive feedback to/from supervisors, peers, volunteers, and youth participants

Operate with a trauma informed care approach

Maintain a high level of professional energy and enthusiasm Knowledgeable in Microsoft 365 and/or able to learn quickly

CORE COMPETENCIES AND ABILITIES:

  • Relate to and work effectively with, youth/young adults, staff, & organizational leaders in-person, on the phone, or via email.
  • Organize and utilize systems of support to help the Team better manage operations of the Satellite Site
  • Demonstrates accuracy and thoroughness, completes work in a timely manner
  • Ability to remain flexible and adaptable in order to collaborate with Team members during special events and organizational wide initiatives
  • Provide a high level of customer support and a welcoming disposition

SCHEDULE: Non-exempt part-time, 2-4hrs per week, including night/weekend work and special events

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various satellite site locations.

EDUCATION / EXPERIENCE:

High School diploma or GED

Bachelor’s degree preferred but not required Experience working with teens and young adults

Current CPR & First Aid certifications or the ability to obtain Screening Requirements: Criminal Background Check

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Email resumes to careers@onenten.org, include “Anthem SC Submission” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

DIRECTOR OF FINANCE

TITLE:                                     DIRECTOR OF FINANCE

DEPARTMENT:                     FINANCE

REPORTS TO:                        CHEIF EXECUTIVE OFFICER

SALARY RANGE:                   $85,000.00 – $105,000.00

BENEFITS:                              MEDICAL, DENTAL, VISION, PAID TIME OFF, 401K

DEADLINE TO APPLY:         OPEN UNTIL FILLED

one∙n∙ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ+) youth ages 11 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one∙n∙ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

The Director of Finance will oversee one∙n∙ten’s financial management functions, including accounting operations, development & administration of budgets, and financial data reporting. The Director of Finance will support the organizations mission, vision, and values by implementing financial strategies that demonstrates fiscal responsibility, accountability, transparency and sustainability.

KEY AREAS OF RESPONSIBILITY:

Oversee day-to-day financial operations activities of the organization including, ensuring compliance with regulatory requirements, providing accurate financial information to support decision making.

Perform accounting functions including cash receipts, billing & accounts receivable, cash disbursements & accounts payable, payroll, general ledger, grant/contract invoicing, and cash flow.

Ensure timely and accurate recording of financial transactions in accordance with GAAP and relevant regulatory requirements.

Manage the flow of cash and liquid assets, detailing income and expenses to maintain accurate financial records and cash flow projections.

Work with necessary staff to complete all year end closing, pre-audit reconciliations, and audit field work. Review audit reports and annual tax returns.

Provide annual audit oversight, working closely with auditors to ensure timely resolution of questions pertaining to revenue, expenses and required fiscal policies.

Complete direct finance tasks such as bank reconciliations to ensure separation of accounting responsibilities.

Ensure accurate tracking of grant revenue and expenses, including restricted and non-restricted funds.

Coordinate annual audits and tax filings with external auditors and tax advisors.

Develop and maintain internal controls to safeguard assets and mitigate financial risks.

Stay informed about changes in accounting standards and regulations that may impact the organization.

Work closely with senior staff members to provide analysis and identify opportunities for revenue growth and diversification.

Work closely with senior leadership to provide financial analysis and identify opportunities for revenue growth and diversification.

Foster a culture of accountability, transparency, and continuous improvement within the finance department.

Collaborate with other departments to promote cross-functional teamwork and communication.

Manage relationships with auditors, third party accounting firms, Board of Directors and vendors.

KNOWLEDGE / SKILLS and ABILITIES:

Bachelor’s degree in accounting, finance, or a related field; CPA or MBA preferred.

Minimum of 5-7 years of progressive experience in financial management, preferably in the nonprofit sector and an organization with a budget of at least $5 million dollars.

Strong knowledge of GAAP, financial reporting, and compliance requirements for nonprofit organizations.

Experience with budgeting, forecasting, and financial analysis.

Proficiency in accounting software (e.g., QuickBooks), expense management software (e.g., Expensify) and Microsoft Excel.

Excellent communication and interpersonal skills, with the ability to communicate financial information effectively to diverse stakeholders.

Experience working with the LGBTQ+ community and familiarity with issues of particular relevance to LGBTQ+ people including a demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in an intersectional environment.

Commitment to the mission and values of one∙n∙ten.

CORE COMPETENCIES AND ABILITIES:

  • Ability to exercise sound judgement to prioritize tasks, identify potential risks, recommend innovative solutions, and execute system change across the agency.
  • Ability to synthesize complex financial information and present with clarity to a variety of audiences.
  • Outstanding organizational skills and exceptional attention to detail. Strong work ethic with the ability to lead teams and accomplish goals and results.
  • Skilled in resolving complex financial issues and/or problems. Can effectively evaluate options, execute a plan of action, and communicate resolution to appropriate parties.
  • Project management experience, specifically commercial real estate development projects, relocation, and facility setups is a plus.

SCHEDULE: Non-exempt full-time, as needed & required by the position, including occasional night/weekend work and special events

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations. Mileage reimbursement is available.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Email resumes to careers@onenten.org, include “Director of Finance Submission” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one∙n∙ten is an EOE/ADA Reasonable Accommodation Employer.

GILBERT SATELLITE COORDINATOR

TITLE:                                      GILBERT SATELLITE COORDINATOR (2-4HRS PER WEEK*)

DEPARTMENT:                      SATELLITE PROGRAMS

REPORTS TO:                         SATELLITE PROGRAM MANAGER 

HOURLY WAGE:                     $18.00 PER HOUR (+$1/HR SPANISH FLUENCY DIFFERENTIAL)

DEADLINE TO APPLY:          OPEN UNTIL FILLED

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth ages 14 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY: The Prescott Satellite Program Coordinator will be responsible for planning and implementing one•n•ten’s positive youth development programming one night twice a month. one•n•ten satellite programs offer safe spaces, community building, and innovative programming for LGBTQ+ & allied youth. The Gilbert satellite site will meet one day a week for 90 minutes.

KEY AREAS OF RESPONSIBILITY:

Plan and oversee weekly program and activities that support positive youth development outcomes for youth 12-24 years old

Lead age-appropriate group activities, including those emphasizing education, safety, LGBTQ+ community building, healthy choices, and community engagement

Establish and enforce safe-space guidelines consistent with organizational goals/mission

Demonstrate leadership to ensure appropriate conduct, risk management and development of participants

Actively recruit new youth participants utilizing in person and online outreach

Evaluate programs on a continual basis to ensure programs/activities are relevant and meet the needs and interests of the participants.

Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues

Purchase supplies and snacks in accordance with approved budget

KNOWLEDGE / SKILLS and ABILITIES:

Knowledge of one•n•ten programs, services, and events

Exemplary verbal, written and interpersonal communication skills, and attention to detail

Able to motivate others; oversee youth participants and weekly volunteers

Understand, value and respect diversity, including diversity within the LGBTQ+ and BIPOC communities

Demonstrate professionalism, good judgment, and maintain confidentiality when required

Uphold exceptional boundaries with youth participants and partner organizations

Work as an independent self-starter, without regular direct supervision, as well as a member of a team

Prepare and communicate accurate, concise and timely reports

Provide and accept constructive feedback to/from supervisors, peers, volunteers, and youth participants

Operate with a trauma informed care approach

Maintain a high level of professional energy and enthusiasm

Knowledgeable in Microsoft 365 and/or able to learn quickly

CORE COMPETENCIES AND ABILITIES:

  • Relate to and work effectively with, youth/young adults, staff, & organizational leaders in-person, on the phone, or via email
  • Organize and utilize systems of support to help the Team better manage operations of the Satellite Site
  • Demonstrates accuracy and thoroughness, completes work in a timely manner
  • Ability to remain flexible and adaptable in order to collaborate with Team members during special events and organizational wide initiatives
  • Provide a high level of customer support and a welcoming disposition

SCHEDULE: Non-exempt part-time, 2-3hrs per week, including night/weekend work and special events

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various satellite site locations.

EDUCATION / EXPERIENCE:

High School diploma or GED

Bachelor’s degree preferred but not required

Experience working with teens and young adults

Current CPR & First Aid certifications or the ability to obtain

Screening Requirements: Criminal Background Check

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Email resumes to careers@onenten.orginclude “Gilbert SC Submission” in the subject line.

Applicants who require accommodations to apply should contact the one•n•ten offices at least three days in advance of the deadline at 602-400-2601.

Note: Applications will not be accepted through any other means. Applicants can expect to receive a confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

PRESCOTT SATELLITE COORDINATOR

TITLE:                               PRESCOTT SATELLITE COORDINATOR (2-4HRS PER WEEK*)

DEPARTMENT:               SATELLITE PROGRAMS

REPORTS TO:                  SATELLITE PROGRAM MANAGER

HOURLY RANGE:           $18.00 PER HOUR (+$1/HR SPANISH FLUENCY DIFFERENTIAL)

DEADLINE TO APPLY:   OPEN UNTIL FILLED

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth ages 14 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY: The Prescott Satellite Program Coordinator will be responsible for planning and implementing one•n•ten’s positive youth development programs one night per week. one•n•ten satellite programs offer safe spaces, community building, and innovative programming for LGBTQ+ & allied youth. The Prescott satellite site will meet once per week.

KEY AREAS OF RESPONSIBILITY:

Plan and oversee weekly program and activities that support positive youth development outcomes for youth 18-24 years old

Lead age-appropriate group activities, including those emphasizing education, safety, LGBTQ+ community building, healthy choices, and community engagement

Establish and enforce safe-space guidelines consistent with organizational goals/mission

Demonstrate leadership to ensure appropriate conduct, risk management and development of participants

Actively recruit new youth participants utilizing in person and online outreach

Evaluate programs on a continual basis to ensure programs/activities are relevant and meet the needs and interests of the participants.

Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues

Purchase supplies and snacks in accordance with approved budget

KNOWLEDGE / SKILLS and ABILITIES:

Knowledge of one•n•ten programs, services, and events

Exemplary verbal, written and interpersonal communication skills, and attention to detail Able to motivate others; oversee youth participants and weekly volunteers

Understand, value and respect diversity, including diversity within the LGBTQ+ and BIPOC communities

Demonstrate professionalism, good judgment, and maintain confidentiality when required Uphold exceptional boundaries with youth participants and partner organizations

Work as an independent self-starter, without regular direct supervision, as well as a member of a team

Prepare and communicate accurate, concise and timely reports

Provide and accept constructive feedback to/from supervisors, peers, volunteers, and youth participants

Operate with a trauma informed care approach

Maintain a high level of professional energy and enthusiasm Knowledgeable in Microsoft 365 and/or able to learn quickly

CORE COMPETENCIES AND ABILITIES:

  • Relate to and work effectively with, youth/young adults, staff, & organizational leaders in-person, on the phone, or via email.
  • Organize and utilize systems of support to help the Team better manage operations of the Satellite Site
  • Demonstrates accuracy and thoroughness, completes work in a timely manner
  • Ability to remain flexible and adaptable in order to collaborate with Team members during special events and organizational wide initiatives
  • Provide a high level of customer support and a welcoming disposition

SCHEDULE: Non-exempt part-time, 2-4hrs per week, including night/weekend work and special events

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various satellite site locations.

EDUCATION / EXPERIENCE:

High School diploma or GED

Bachelor’s degree preferred but not required Experience working with teens and young adults

Current CPR & First Aid certifications or the ability to obtain Screening Requirements: Criminal Background Check

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Email resumes to careers@onenten.org, include “Prescott SC Submission” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

SATELLITE PROGRAM COORDINATOR

TITLE:                                      SATELLITE PROGRAM SPECIALIST

DEPARTMENT:                      SATELLITE PROGRAM

REPORTS TO:                         SATELLITE PROGRAM MANAGER

SALARY RANGE:                    $20-$24 PER HOUR (+$1/HR SPANISH FLUENCY DIFFERENTIAL) NON-EXEMPT

BENEFITS:                               MEDICAL, DENTAL, VISION, PAID TIME OFF, 401K

DEADLINE TO APPLY:          OPEN UNTIL FILLED

one∙n∙ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth ages 14 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one∙n∙ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY: one∙n∙ten Satellite Programs meet once a week at various locations around the state to expand the reach and goals of one-n-ten outside of the Phoenix area. one·n·ten offers free safe, spaces for youth and young adults to build resilience, by providing them with the tools and support needed to be their authentic selves. The Satellite Program Specialist is responsible for planning Satellite program events, running programs as needed, and conducting outreach to support sites. The strategic expansion of new satellite programs across the state requires the Satellite Program Specialist to excel in working independently, planning and executing events, and to conduct community-based outreach. The support of one∙n∙ten youth and young adults requires the Satellite Program Specialist to have experience in a positive youth development framework, a trauma informed care approach and the ability to maintain clear and consistent boundaries.

KEY AREAS OF RESPONSIBILITY:

Grow and sustain existing Satellite Sites by planning satellite regional events, running programs across the sites, and attending outreach that supports awareness of local sites.  This role will work collaboratively with the Satellite program team to conceptualize resilience-based programs that support Arizona youth and ensure strategic alignment with annual budget and programmatic goals.

  • Create and lead engaging age-appropriate activities and programs that meets the needs and interest of one∙n∙ten youth through an intersectional lens.
  • Deliver programs at various one∙n∙ten sites on average 3 times per week. Including satellite sites, the youth center, digital programs, etc.
  • Enforce safe-space guidelines consistent with organizational goals, mission, and values.
  • Support Satellite Program Coordinators by running programs when they need a sub
  • Run pop up programs and conduct outreach.
  • Assist in developing & facilitating special events for satellite sites.
  • Maintain and expand the digital program
  • Conduct ongoing virtual and in-person outreach across the state to drive attendance.
  • Regularly gather satellite specific feedback from youth to ensure our programs are meeting the interests and needs of those attending.
  • Support in Satellite program specific data collection and entry.
  • Create and distribute outreach materials as needed using a variety of methods, including Canva.
  • Communicate satellite information to the broader one-n-ten team and community as needed

KNOWLEDGE / SKILLS and ABILITIES:

Extensive experience in positive youth development and trauma informed care-based program development & implementation.

Proven experience in conducting effective community and school-based outreach.

Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission and values.

Exceptional attention to detail and organizational skills; ability to multi-task with confidence and multiple deadlines.

Ability to work remotely and independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

Ability to understand and implement organizational policies and procedures.

CORE COMPETENCIES AND ABILITIES:

  • Relate to and work effectively with, youth/young adults, staff, & organizational leaders.
  • Risk Management skills, prevention, intervention and de-escalations skills.
  • Organize materials, documents, and program activities.
  • Identify & resolve problems in a timely manner & maintain an appropriate paper
  • Prioritize and plan work activities, use time efficiently, set goals and objectives, and develop realistic action plans.
  • Demonstrates accuracy and thoroughness, complete work in a timely manner, and monitor own work to ensure quality.
  • Prepare for program details and plan for contingencies.
  • Simultaneously work on multiple projects and quickly switch gears as needed.
  • Adapt to changes within the workplace & during the planning and execution of programs.

SCHEDULE: Non-exempt full-time, as needed & required by the position, including night/weekend work.

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 20lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various Satellite Sites across the state. Mileage reimbursement is available.

Position Qualifications

EDUCATION / EXPERIENCE:

Bachelor’s degree preferred but not required. Significant work experience in developing programs for youth and young adults. Experience in developing in person and online outreach strategies to engage youth and young adults.

Strong computer skills required, including use of G Suite, and Microsoft Outlook.

2+ years of experience in developing & leading resilience-based programs for youth & young adults.

Familiarity with Salesforce database/CMS systems a plus.

Good judgment, discretion, confidentiality. Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations preferred.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Email resumes to careers@onenten.org, include “SPS Submission” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one∙n∙ten is an EOE/ADA Reasonable Accommodation Employer.

TRAINING PROGRAM MANAGER

TITLE:                                         TRAINING PROGRAM MANAGER

DEPARTMENT:                         HUMAN RESOURCE DEPARTMENT

REPORTS TO:                            DIRECTOR OF PEOPLE & CULTURE

SALARY RANGE:                       $55,000 – $70,000k

BENEFITS:                                  MEDICAL, DENTAL, VISION, PAID TIME OFF, 401K

DEADLINE TO APPLY:             OPEN UNTIL FILLED 

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ+) youth ages 11 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

The Training Manager is responsible for developing, managing, marketing and delivering one∙n∙ten  LGBTQ+ inclusion trainings to outside community organizations and members. This role manages a team of Training Program Specialists to help deliver one∙n∙ten trainings.

The Training Program Manager position is highly collaborative, working closely with community leaders, organizations and businesses, and other one∙n∙ten program staff to ensure all training program needs and goals are met.  This role requires the Training Program Manager to excel in working independently, leading a team, building strategic partnerships, developing branded materials, and having excellent communication skills. The support and development of one∙n∙ten youth and young adults requires the Training Program Manager to have experience working with youth and have a trauma informed care approach and clear, consistent boundaries.

KEY AREAS OF RESPONSIBILITY:

Oversee the operations of all one∙n∙ten trainings offered to community organizations and businesses.

Conduct outreach to businesses and organizations, events and conferences, and more, informing community members of the need for LGBTQ+ inclusion trainings.

Brand and market training program and materials that bring in new businesses to the training program.

Arrange all training program logistics, including scheduling trainings, writing contracts, and negotiating costs of trainings.

Locate gaps in training offerings and work with subject matter experts on developing new trainings that focus on LGBTQ+ diversity, equity, inclusion, and belonging.

Manage team of training program specialists, including their professional development, preparedness, and schedules.

Work collaboratively with one∙n∙ten staff to develop and improve trainings, including Workforce, Housing, suicide prevention and more.

Revise current trainings using constant feedback loop from training pre-/post-tests.

Facilitating training as needed.

Meet the training program yearly financial and impact benchmarks (KPIs).

Work with communications team to advertise trainings on one∙n∙ten social media.

Work with development team on getting sponsorships for the training program.

Facilitate internal training to strengthen staff knowledge of evolving inclusive language, provide tools to consistently create inclusive spaces, and ensure staff commitment to diversity, equity and inclusion.

Oversee proper record keeping and reporting, including tracking training clients, payments, and documentation.

Maintain professional communications with all training client organizations.

Develop and manage Training program budget in alignment with the organization capacity.

ADDITIONAL RESPONSIBILTIES:

Participate in various special events, which may include Phoenix Pride, Rainbows Festival, holiday events, Fresh Brunch, etc.

Deliver programs in-person at the Youth Center on average of two (2) times per month.

Deliver digital programs on average of four (4) times per month.

KNOWLEDGE / SKILLS and ABILITIES:

Strong knowledge of Diversity, Equity, Inclusion and Belonging best practices.

Extensive experience in positive youth development and engagement through trauma informed care-based approaches.

Proven experience in staff management & leading a team.

Ability to actively engage in audience while leading informative training.

Excellent communication and interpersonal skills, including facilitating large group and small group conversations and programs.

Exceptional attention to detail and proven organizational skills; ability to multi-task with confidence and meet multiple deadlines.

Ability to work independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

CORE COMPETENCIES AND ABILITIES:

  • Relate to and work effectively with, youth/young adults, staff, & organizational leaders
  • Manage program budgets and develop program data and report(s) as requested
  • Demonstrate management skills, including prevention and de-escalation
  • Identify & resolve problems in a timely manner & maintain an appropriate paper trial
  • Prioritize and plan work activities, use time efficiently, set team goals and objectives, and develop realistic action plans
  • Manage and develop a team of direct staff reports
  • Demonstrates accuracy and thoroughness, complete work in a timely manner, and monitor own work to ensure quality
  • Simultaneously work on multiple projects and quickly switch gears as needed
  • Adapt to changes within the workplace & during the planning and execution of programs
  • Ability to effectively communicate orally and in writing

SCHEDULE: Exempt full-time, as needed & required by the position, including occasional night/weekend work

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle, as well as occasionally a work vehicle, to travel to various program sites throughout the state as needed. Mileage reimbursement is available for use of your personal vehicle.

Position Qualifications

REQUIRED:

Bachelor’s Degree or equivalent work experience in education, adult education, or related field.

5-7 years of experience building training or education curriculum

5+ years of experience in public speaking or facilitation

3-5 years of experience in a management/supervisory role

Work experience adopting trauma informed care practices to programs that are youth focused

Track record in developing trainings focused on diversity, equity, inclusion, and belonging

Proven management experience in coaching and developing staff in program development & implementation to benefit diverse populations

Strong software skills required, including use of Microsoft Office Suite

Exceptional attention to detail and organizational skills; ability to multi-task with confidence and multiple deadlines

Experience working with diverse and inclusive committees

Experience representing and advertising on behalf of an organization through targeted outreach and communications

Reliable personal transportation, including current registration and insurance coverage

Current Fingerprint Clearance card, or ability to obtain and maintain one

PREFFERED:

Bilingual in English and Spanish, pay differential available based on proven fluency

Experience working with LGBTQ+ and BIPOC youth in a programmatic setting

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & or objectives required of employees assigned to this job.

 

INSTRUCTIONS – HOW TO APPLY

Email resumes careers@onenten.org , include “Training Program Manager” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

YOUTH CENTER PROGRAM ASSOCIATE (2 openings available)

TITLE:                                     YOUTH CENTER PROGRAM ASSOCIATE (2 openings available)

DEPARTMENT:                     YOUTH CENTER

REPORTS TO:                        YOUTH CENTER ASSISTANT MANAGER

SALARY RANGE:                   PART TIME POSITION (20-25 HOURS/WEEK) $18-$20 PER HOUR  (+$1/HR SPANISH FLUENCY DIFFERENTIAL)

BENEFITS:                              SICK TIME ACCRUAL

DEADLINE TO APPLY:         OPEN UNTIL FILLED

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ+) youth ages 11 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting.  We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

The ideal candidate has lived experience reflective of the population we serve. The position is responsible for program development, including extensive knowledge of and issues affecting LGBTQ+, BIPOC and Trans/Non-binary youth and young adults.

The primary focus of the Youth Center Program Associate is to assist in the success of the Youth Center by being present in the center and engaging with youth and young adults. This role will work 3-4 shifts a week as needed. This role will also have responsibilities to create engaging programs, support in youth center events, and outreach needs. The possible shifts this role will be scheduled for include:

  • Opening Front Desk- 8am-2:30pm Greet anyone coming to the youth center for school, tours, etc. Maintain the front desk area and youth center space.
  • Closing Front Desk- 2:30pm-7pm Greet all youth entering the center and enter all attendance and reporting documents for the evening.
  • Program Lead- 2:30pm -7pm Plan and lead the program for the evening. This role is also responsible for preparing all needed materials for the program
  • Program Support- 2:30pm –7pm Helping with all youth and program lead needs in the center. This person is responsible for making food available for youth and maintaining cleanliness of the space.
  • Occasional outreach events during the week and on weekends

KEY AREAS OF RESPONSIBILITY:

  • Create and lead engaging age-appropriate programs and activities that support overall youth center goals
  • Assist with grant deliverables are met in accordance with measurable outcomes that support the mission and purpose of grant as needed.
  • Participate in organizational efforts to increase involvement of BIPOC youth and young adults.
  • Support all one-n-ten programs
  • Lead and assist in providing weekly program activities in accordance with established standards and goals.
  • Help oversee Youth Center duties
  • Occasionally develop programs for and facilitate online programs (Discord, Zoom, Twitch).
  • Represent one∙n∙ten in community-based outreach to provide awareness and engagement with one∙n∙ten programs and services.
  • Actively recruit new youth participants and promote programs.
  • Ensure members are encouraged to participate in various programs/activities and receive instruction and constructive feedback to develop skills in program area(s).
  • Demonstrate leadership and clear and consistent boundaries to ensure appropriate conduct, safety, and development of participants.
  • Establish and enforce safe-space guidelines consistent with organizational goals/mission.
  • Perform related and delegated tasks to assist and support Youth Center programs and services to meet the organization’s goals.
  • Oversee proper record keeping and reporting, including activities and events conducted, breakdowns of daily participation figures, notable achievements, and any problems/issues.
  • Assist in data entry/management of participant database and other data collection methods.
  • Take pride and ownership in the youth center facility; ensure cleaning and facility maintenance is per standard.
  • Participate in special events including Phoenix Pride, Rainbows Festival, holiday events, etc.
  • Other duties as assigned.

KNOWLEDGE / SKILLS and ABILITIES:

Experience in positive youth development and trauma informed care-based program development & implementation.

Demonstrated experience collaborating with diverse volunteers, staff, community partners, sponsors, and other stakeholders.

Proven experience in program development & implementation to benefit diverse populations of youth and young adults.

Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission.

Exceptional attention to detail and organizational skills; ability to manage your own schedule, multi-task with confidence and meet multiple deadlines.

Ability to work independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

CORE COMPETENCIES AND ABILITIES:

  • GED, High School Diploma or Equivalent, plus some additional training or education demonstrating a commitment to learning.
  • Minimum of 2 years’ experience working or volunteering in human services, youth development or a LGBTQ+ focused nonprofit
  • Ability to maintain a high level of enthusiasm and positive attitude.
  • Understand, value and respect diversity in all forms, including diversity within the LGBTQ+ community.
  • Work collaboratively and respectfully with diverse volunteers, staff, community leaders, organizations, sponsors and their stakeholders.
  • Demonstrate professionalism, good judgment, and maintain confidentiality when required.
  • Must be able to obtain and maintain CPR & First Aid certifications.
  • Must be able to meet requirements to pass a Criminal Background Check and receive and maintain a Fingerprint Clearance Card.
  • Ability to work 3-4 evenings per week and weekends as needed.
  • Proficiency in computer applications: Microsoft Word, Excel, Google Database and email and a working understanding of internet search functionality.
  • Ability to safely lift 40 lbs.

SCHEDULE: Non-exempt part-time, as needed & required by the position, including occasional night/weekend work.

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40 lbs. without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations. Mileage reimbursement is available.

REQUIRED Position Qualifications

EDUCATION / EXPERIENCE: GED, High School Diploma or Equivalent.

Significant work experience in coaching youth and developing programs for youth.

Ideal candidate has lived experience reflective of the population we serve including extensive knowledge of and issues affecting LGBTQ+ and BIPOC youth.

Strong computer skills required, including use of Microsoft Office, Outlook, Social Media platforms, and database systems.

Familiarity with Salesforce database/CMS systems a plus.

Good judgment, discretion, confidentiality.

Experience working with diverse committees and volunteer leadership a plus.

Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations preferred.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & or objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Applicants who are unable to submit resumes via email should contact the one∙n∙ten offices at least three days in advance of the deadline at 602-400-2601.

Email resumes careers@onenten.org , include “Program Associate” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

YOUTH CENTER PROGRAM SPECIALIST (Zone)

TITLE:                                     YOUTH CENTER PROGRAM SPECIALIST (Zone)

DEPARTMENT:                     YOUTH CENTER

REPORTS TO:                        PROGRAM MANAGER

SALARY RANGE:                  $20-$24 PER HOUR (+$1/HR SPANISH FLUENCY DIFFERENTIAL)

BENEFITS:                             MEDICAL, DENTAL, VISION, PAID TIME OFF, 401K

DEADLINE TO APPLY:        OPEN UNTIL FILLED

one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ+) youth ages 11 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.

Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting.  We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.

VISION: one•n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION: To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

The ideal candidate has lived experience reflective of the population we serve. The position is responsible for program development, including extensive knowledge of and issues affecting LGBTQ+, BIPOC and Trans/Non-binary youth and young adults.

The primary focus of the Zone Program is education and destigmatization of HIV/AIDS, including providing resources to HIV/STI testing and PrEP/PEP services. The Zone is an inclusive sex education program to learn about HIV prevention, safe and healthy sex practices, access to testing, resources, and services. To increase the awareness of safer sex and healthy relationships, this position is responsible for community outreach efforts, attending community events, coordinating information sessions with healthcare providers and pharmaceutical reps, and continue to build community partnerships to strive to end HIV and its spread. This position will plan and implement positive youth development programs and assist in operating one∙n∙ten’s Youth Center, located at 1101 N. Central Avenue. The role will work shifts in the Youth Center 3-4 nights per week and assist in the daily operations of the Youth Center, including program development and delivery, and assisting with outreach. A special emphasis will be to develop innovative, supportive programs and provide navigation to services for BIPOC, LGBTQ+ youth, as well as assisting with social media promotion and in-person outreach efforts of all Youth Center programs.

KEY AREAS OF RESPONSIBILITY:

  • Create and lead engaging age-appropriate programs and activities that support overall wellness and healthy living.
  • Increase awareness and education of HIV/AIDS, STI testing, and support the navigation of affirming health resources for youth and young adults.
  • Coordinate one∙n∙ten’s participation in HIV/STI Testing’s, AIDS Walk Arizona, HIV/AIDS Awareness events and other related conferences and education events, in the local community.
  • Ensure grant deliverables are met in accordance with measurable outcomes that support the mission and purpose of grant.
  • Participate in organizational efforts to increase involvement of BIPOC youth and young adults.
  • Support identity and specialty programs including 2getherNColor, Trans/Non-binary, and Wellness programs.
  • Lead and assist in providing weekly program activities in accordance with established standards and goals.
  • Lead and assist in scheduling special groups/events at the Youth Center considering youth input and LGBTQ BIPOC representation.
  • Help oversee Youth Center duties including peer navigation and support for youth who identify as BIPOC.
  • Occasionally develop programs for and facilitate online programs (Discord, Zoom, Twitch).
  • Work with program staff and leadership to develop a social media outreach plan and social media strategies to reach new youth to one∙n∙ten, and to re-engage youth who have not been attending.
  • Develop and maintain relationships within the healthcare system, pharmaceutical reps, schools, community organizations, and appropriate agencies to assist with relationship development, recruitment and referral services.
  • Represent one∙n∙ten in community-based outreach to provide awareness and engagement with one∙n∙ten programs and services.
  • Actively recruit new youth participants and promote programs.
  • Ensure members are encouraged to participate in various programs/activities and receive instruction and constructive feedback to develop skills in program area(s).
  • Demonstrate leadership and clear and consistent boundaries to ensure appropriate conduct, safety, and development of participants.
  • Establish and enforce safe-space guidelines consistent with organizational goals/mission.
  • Perform related and delegated tasks to assist and support Youth Center programs and services to meet the organization’s goals.
  • Oversee proper record keeping and reporting, including activities and events conducted, breakdowns of daily participation figures, notable achievements, and any problems/issues.
  • Assist in data entry/management of participant database and other data collection methods.
  • Take pride and ownership in the youth center facility; ensure cleaning and facility maintenance is per standard.
  • Occasionally assist in leading Satellite Site programs.
  • Participate in special events including Phoenix Pride, Rainbows Festival, holiday events, etc.
  • Other duties as assigned.

KNOWLEDGE / SKILLS and ABILITIES:

General knowledge of HIV and STI community resources, including an understanding of PrEP/PEP.

Experience in positive youth development and trauma informed care-based program development & implementation.

Demonstrated experience collaborating with diverse volunteers, staff, community partners, sponsors, and other stakeholders.

Proven experience in program development & implementation to benefit diverse populations of youth and young adults.

Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission.

Exceptional attention to detail and organizational skills; ability to manage your own schedule, multi-task with confidence and meet multiple deadlines.

Ability to work independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

CORE COMPETENCIES AND ABILITIES:

  • GED, High School Diploma or Equivalent, plus some additional training or education demonstrating a commitment to learning.
  • Minimum of 2 years’ experience working or volunteering in human services, youth development or a LGBTQ+ focused nonprofit
  • Ability to maintain a high level of enthusiasm and positive attitude.
  • Understand, value and respect diversity in all forms, including diversity within the LGBTQ+ community.
  • Work collaboratively and respectfully with diverse volunteers, staff, community leaders, organizations, sponsors and their stakeholders.
  • Demonstrate professionalism, good judgment, and maintain confidentiality when required.
  • Must be able to obtain and maintain CPR & First Aid certifications.
  • Must be able to meet requirements to pass a Criminal Background Check and receive and maintain a Fingerprint Clearance Card.
  • Ability to work 3-4 evenings per week and weekends as needed.
  • Proficiency in computer applications: Microsoft Word, Excel, Google Database and email and a working understanding of internet search functionality.
  • Ability to safely lift 40 lbs.

SCHEDULE: Non-exempt full-time, as needed & required by the position, including occasional night/weekend work.

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40 lbs. without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations. Mileage reimbursement is available.

REQUIRED Position Qualifications

EDUCATION / EXPERIENCE: GED, High School Diploma or Equivalent.

Significant work experience in coaching youth and developing programs for youth.

Ideal candidate has lived experience reflective of the population we serve and the target population the position is responsible for program development (BIPOC youth), including extensive knowledge of and issues affecting LGBTQ+ and BIPOC youth.

Strong computer skills required, including use of Microsoft Office, Outlook, Social Media platforms, and database systems.

Familiarity with Salesforce database/CMS systems a plus.

Good judgment, discretion, confidentiality.

Experience working with diverse committees and volunteer leadership a plus.

Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations preferred.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & or objectives required of employees assigned to this job.

INSTRUCTIONS – HOW TO APPLY

Applicants who are unable to submit resumes via email should contact the one∙n∙ten offices at least three days in advance of the deadline at 602-400-2601.

Email resumes careers@onenten.org , include “Program Specialist – Zone” in the subject line.

Note: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 2 business days indicating that an application has been successfully received.

Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

For assistance or to submit a resume for a position not listed above, contact us at careers@onenten.org.

Help an Arizona LGBTQ youth rise to their potential.